Terms & Condition

 Terms & Conditions

The products and services that feature on Brytostore are offered to you by Brytostore.com. Bryto store.com is a registered company in Qatar Ministry of Commerce and Industry 73639  , and is governed according to Qatar law.

General

  1. Welcome to our website. Please read the Terms and Conditions in full before you use this website. By using brytostore.com site, you agree to be bound by these Terms and Conditions.
  2. These Terms and Conditions do not affect your statutory rights.
  3. We reserved the rights to change these Terms and Conditions from time to time. All changes will be posted on this page and your use of this website after changes have been posted will be constitute your agreement to the modified Terms and Conditions.

Registration

  1. To register with brytostore.com, you must be eighteen years old and above.
  2. You must ensure all information provided on registration are correct.
  3. You must inform us immediately of any updates of the information that you provided when you registering with us.
  4. brytostore.com has the right to suspend or cancel your registration.
  5. brytostore.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and conditions.

Password and Security

  1. You must keep your password confidential and must not share it with anyone.
  2. You are responsible for all activities and orders that are made through with your user name and password. 
  3. If you suspect anybody using your user name and password, you should inform us immediately at info@brytostore.com 

Intellectual Property

  1. The content of brytostore.com site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the brytostore.com site on a computer screen, store such content in electronic form on disk or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.
  2. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the brytostore.com site without permission from brytostore.com
  3. No license is granted to you in these Terms and Conditions to use any trademark of brytostore.com

Availability

  1. brytostore.com aims to offer the best service possible to you, however we make no promise that the services at brytostore.com site will meet your requirement. brytostore.com cannot guarantee that the service will be fault free.
  2. If a fault occurs in the service, you should report it to us at info@brytostore.com  and we will attempt to correct the fault as soon as we can.
  3. Your access to brytostore.com site may be occasionally restricted to allow for repairs, maintenance of the introduction of new facilities or services. We will attempt to restore the service as soon as we can.

Return/Defect/Cancellation/Warranty

We hope this never happens, and aim for it to never happen, because all children deserve the excitement of receiving their toys and having to enjoy it immediately.

All products purchased from Bryto Store can be returned  within 72 hrs. from the date of the delivery as per the below points:

- If the product delivered does not match the product mentioned on Bryto Store.

-   If the product delivered is defected or damaged.

 - If The product is not in its original condition or does not include all the mentioned accessories or if it was not delivered in its new or good condition.

- Bryto Store doesn’t accept returns if the product you desire to return was used, damaged, their original packaging was damaged or opened. Additionally, Bryto Store does not accept refund or returns for items that are assembled / installed at customer location.

- The complete cycle of the refund process by Bryto Store takes from 7 up to 14 days from the date of product delivery.

- Every collection or pickup of the return goods from customer will be charged QAR 25, The customer shall bear the shipping and delivery fees to and from Bryto Store's warehouses even during the allowed period,

- In case of cancellation initiated by Bryto Store for full order or partial order and if you placed the order with an online payment method such as credit card and Debit card the same amount will be refunded to the same payment method. It is important to note that it can take up to 30 days for the money to be returned from the date the credit is refunded to your payment method depending on the bank used.

- Bryto Store is not responsible for bank fee or charges if any during this refund transaction.

- In case of cancellation requested by customer before delivery and if you placed the order with an online payment method such as credit card and Debit card the same amount will be issued in mode of gift voucher which needs to be redeemed from Bryto Store. It is important to note that the validity of the voucher will be 90 days from date of issue.

 In case of returns after delivery of the products and if you placed the order with an online payment method such as credit card and Debit card then returns pickup charges 25 QR will be charged and the balance return order amount will be issued in mode of gift voucher which needs to be redeemed from Bryto Store. It is important to note that the validity of the voucher will be 45 days from date of issue.

- If you used cash on delivery for your delivered order, the differential amount after the pickup charges only will be issued in mode of gift voucher which needs to be redeemed from Bryto Store. It is important to note that the validity of the voucher will be 45 days from date of issue.

-The shipping fees paid in your original order will not be refunded as well as any loyalty points gained from your refunded order.  

brytostore.com makes no promise that materials on the site are appropriate or available for use in locations outside Qatar, and accessing the brytostore.com site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Qatar, you are responsible for compliance with local laws.